If you cannot find the information you are looking for with reference to our help section, please select your library's contact information below.
Batavia Public Library
Chicago Ridge Public Library
Hinsdale Public Library Indian Prairie Public Library District
Joliet Public Library
Lemont Public Library District
Lisle Library District
O'Fallon Public Library St. Charles Public Library District
Wilmington Public Library
In order to facilitate troubleshooting, please include the following information in your correspondence:
- Steps to reproduce the problem (in as much detail as possible)
- Exact text of any error message (screen shots are helpful)
- URL(s) of any error page(s) you encounter
- Library card number
- Title(s) of problem download(s)
- Applicable software version (this information can typically be found under Help > About.)
- Operating system (Windows Vista, Windows XP, Windows 98 SE, etc.)
- Internet browser and version (Internet Explorer 7.0, Firefox 2.0, etc. In most browsers, find this under Help > About.)
- If applicable, device type and operating system
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